DELIVERY BELLADRESS exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address, in accordance with your selected delivery option. BELLADRESS endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 6 to 12 business days from the moment of shipment begin after the order is processed.
Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order. Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details. If your order does not arrive by the scheduled date, please contact us via phone: +40 743 078 080 or e-mail: firstname.lastname@example.org
WHERE DO WE SHIP ORDERS? Items ordered online are shipped worldwide by DHL, and can only be delivered to people at least 18 years old.
WHO WILL DELIVER MY PACKAGE? BELLADRESS works with DHL.
WHAT ARE THE TRANSPORT COSTS FOR ONLINE SHOPPING? Shipping costs are calculated on checkout page.
HOW LONG DOES THE DELIVERY TAKE? Delivery, 6-12 working days (from the moment the order is sent from Romania)
CAN I CANCEL OR MODIFY THE ORDER? We start processing the order quickly, which means we can't make any changes after confirmation. This includes changing the delivery address or delivery option. However, you may be able to cancel your order and place a new one, as we have a short grace period after order confirmation. As soon as we start packing your package, we will send you an email with delivery information and a link that allows you to track the starting stage online.
PAYMENT METHODS Select the method by which you want to pay for your BELLADRESS purchases: payment by card, apple pay. You can choose the payment method that works best for you on the order completion page. Minimum age for shopping on belladress.co is 18 years old. Read below for more information on the different payment methods we accept.
DEBIT OR CREDIT CARD We accept cards with the Mastercard, Maestro or Visa symbol. For your security, all transactions are encrypted. As soon as we start packing the package, we will send you an email with delivery information and a link that allows you to follow the online start-up stage.